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Custom Event Communication

Scope

This extension provides an alternative way to send confirmation emails for CiviCRM Events. It creates an additional tab within CiviCRM Events that allows you to define different message templates to be sent based on conditions ( including the participants status, role and preferred language). It will also allow you to suppress CiviCRM's regular emails.

It aims at providing an easier way to adapt event confirmation mails than editing the system workflow messages provided by CiviCRM.

Screenshot

The extension is licensed under AGPL-3.0.

Installation

This extension has not yet been published for installation via the web UI.

Sysadmins and developers can download the .zip file HERE, and unpack it in CiviCRM's extension folder. The extension can then be enabled in the user interface.

Configuration

After installing and activating the extension a new tab "Communication" will be available in the event configuration UI. You can choose to disable all CiviEvent confirmation mails for the event at hand which is recomendended for most use cases.

Set your sender's cc, bcc and reply to addresses as desired and create at least one message rule. Message rules will use regular CiviCRM message templates so make sure to set up at least one template before defining rules.

If you tick the box "Execute All Matching Rules?" all matching rules will be executed, and potentially multiple emails will be sent to the same person. If this is disabled, the processing will stop after the first matching rule.

You should be able to use most contact token in the message templates. A list of additional token can be found at /civicrm/eventmessages/tokenlist.

Known Issues

This extension can send emails whenever an event registration is created or updated, including regular CiviEvent registration forms. You will be able to use many of CiviCRM's regular token as well as some special token provided by the extension. However some token and other data that can be found in CiviCRM's default confirmation mails wont work out of the box. This particularly affects payment information for events with online payments and/or participant fees.

Requirements

  • PHP v7.0+
  • CiviCRM 5.2.x

We need your support

This CiviCRM extension is provided as Free and Open Source Software, and we are happy if you find it useful. However, we have put a lot of work into it (and continue to do so), much of it unpaid for. So if you benefit from our software, please consider making a financial contribution so we can continue to maintain and develop it further.

If you are willing to support us in developing this CiviCRM extension and a lot of other good stuff that helps organizations around the world, please send an email to info@systopia.de to get an invoice or agree a different payment method. Thank you!