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sppsvc keeps running #439

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ckw-123 opened this issue May 5, 2024 · 13 comments
Closed

sppsvc keeps running #439

ckw-123 opened this issue May 5, 2024 · 13 comments

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@ckw-123
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ckw-123 commented May 5, 2024

After activation with KMS_VL_ALL or key, sppsvc will only run briefly and then stop, but after successful activation with v2.6 MAS kms38, sppsvc will keep running, is this normal?

@WindowsAddict
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@ckw-123 Ensure to remove KMS_VL_ALL first, then in MAS, go to extras and run fix licensing option, restart system and then use KMS38. Share a screenshot of KMS38 activation script if the issue doesn't go away.

@ckw-123
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ckw-123 commented May 5, 2024

Snap1

There's no ”fix licensing option“ in Extras.

@thecatontheceiling
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he meant to say "troubleshoot", not extras

@ckw-123
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ckw-123 commented May 5, 2024

I'm terribly sorry!
I've got it.

@ckw-123
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ckw-123 commented May 5, 2024

Snap1

Snap3

@WindowsAddict
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WindowsAddict commented May 5, 2024

@ckw-123
I tested it in my system, and after KMS38 activation, the sppsvc service automatically closes itself after a few minutes.
Try restart and wait for some minutes, to see if there is any difference.

If issue is still not resolved, open command prompt as admin and enter

reg query "HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform\PersistedSystemState"

reg query "HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform"

share screenshot.

and after that,

reg delete "HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform"

and restart system and see if there is any change.

@ckw-123
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ckw-123 commented May 6, 2024

After rebooting, sppsvc starts after a few minutes and still keeps running.

Snap4

@WindowsAddict
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@ckw-123 Things are wrong in your registry

Open powershell as admin and enter

get-acl "Registry::HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform\PersistedSystemState" | fl

share screenshot

@ckw-123
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ckw-123 commented May 6, 2024

"reg delete "HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform"

and restart system and see if there is any change."

After rebooting the system, the sppsvc service automatically closes itself after a few minutes.

@ckw-123
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ckw-123 commented May 6, 2024

Snap6

@WindowsAddict
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After rebooting the system, the sppsvc service automatically closes itself after a few minutes.

Glad to see the issue is fixed.

@ckw-123
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ckw-123 commented May 6, 2024

Thank you very much!
Could you please tell me why "reg delete "HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform" would solve this problem?

@WindowsAddict
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That SuppressRulesEngine value causes issues and sppsvc in some cases doesn't delete it. I'll add the deletion command for that in fix licensing in next version.

@ckw-123 ckw-123 closed this as completed May 6, 2024
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