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Unknown software exception on PC poweroff #10330

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akirataguchi115 opened this issue Apr 18, 2024 · 5 comments
Open

Unknown software exception on PC poweroff #10330

akirataguchi115 opened this issue Apr 18, 2024 · 5 comments
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bug It's a bug

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@akirataguchi115
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Operating system

Windows

Joplin version

2.14.20

Desktop version info

Joplin 2.14.20 (prod, win32)

Client ID: 44a105c3e48447908ea3dee79c3453f9
Sync Version: 3
Profile Version: 46
Keychain Supported: Yes

Revision: cfd98e3

Backup: 1.4.0

Current behaviour

  1. Have Joplin running
  2. Power off Windows from Win + X, shut down
  3. Joplin prevents shut down and crashes with the following message
    IMG_1996

Expected behaviour

Joplin should close successfully with Windows

Logs

joplin_crash_dump_20240418T055758.json

@akirataguchi115 akirataguchi115 added the bug It's a bug label Apr 18, 2024
@akirataguchi115
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This is a pretty painful bug. If left without clicking OK the exception long enough, Windows semi-cancels the shutdown and you're softlocked in a Windows desktop without icons, explorer or anything else except the power button force shutdown.

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github-actions bot commented Jun 1, 2024

Hey there, it looks like there has been no activity on this issue recently. Has the issue been fixed, or does it still require the community's attention? If you require support or are requesting an enhancement or feature then please create a topic on the Joplin forum. This issue may be closed if no further activity occurs. You may comment on the issue and I will leave it open. Thank you for your contributions.

@github-actions github-actions bot added the stale An issue that hasn't been active for a while... label Jun 1, 2024
@akirataguchi115
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Still on active problem.

@github-actions github-actions bot removed the stale An issue that hasn't been active for a while... label Jun 3, 2024
@akirataguchi115
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Actually never mind the bug is no longer. Just rechecked it.

@akirataguchi115
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Actually x2 never mind the problem still persists for some reason.

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