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[Bug]: Can't attach files after latest update #291

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dlahman opened this issue Sep 22, 2023 · 18 comments · Fixed by #308
Closed

[Bug]: Can't attach files after latest update #291

dlahman opened this issue Sep 22, 2023 · 18 comments · Fixed by #308
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bug Something isn't working

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@dlahman
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dlahman commented Sep 22, 2023

Describe the bug
I just recently updated my prospect-mail snap and I can't attach any files. This worked as of last Tuesday, and the recent update may have broken the feature. Or maybe it's on Microsoft's side? Either way, I've tried a few different types of files (.pdf, .txt, .html) and they all fail to attach. The following is displayed above the Send button whenever I try to attach anything:

The following files couldn't be attached: myFile.txt. Please try again later.

To Reproduce

  1. Create any file
  2. Open Prospect Mail
  3. Create a new email
  4. Attempt to attach the file to the email

Expected behavior
Expected: The file should attach to the email draft.
Result: Error message stating that the file couldn't be attached.

Screenshots
If applicable, add screenshots to help explain your problem.

2023-09-22_16-10

Desktop (please complete the following information):

  • OS: Linux Mint 21.2 Cinnamon
  • Installation source: Snap
  • Version: 0.5.1 Rev 38, Tracking latest/stable

Additional context
Add any other context about the problem here.
Also, did you tried another build (AppImage, deb, rpm)?

@dlahman dlahman added bug Something isn't working needs-review Added to issues/features that needs review labels Sep 22, 2023
@nmirceac
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nmirceac commented Sep 25, 2023

same issue here
OS: Ubuntu 20.04.6 LTS
Installation source: Snap

Haven't tried any other builds.

@sdhuria13
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Yes same issue here after recent update.
I am on Ubuntu 22.04.3 LTS.
Please fix, thanks in advance.

@sedakrnt
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I was encountering an attachment error in the prospect mail, and I managed to resolve it by downgrading the version to 0.4.0. This solution worked effectively for me.
Download this package:
https://github.com/julian-alarcon/prospect-mail/releases/download/v0.4.0/prospect-mail_0.4.0_amd64.deb

cd ~/Downloads
sudo dpkg -i prospect-mail_0.4.0_amd64.deb

@viggen66
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I can also confirm this bug, thought it was due to a new exchange policy, but is actually from version 0.5.1, version 0.4 still can send files.

@hdiamondlowe
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I also confirm this bug, same exact problem.

OS: Ubuntu 20.04.6 LTS
Installation source: Snap

Downgraded to v0.4.0 as suggested by @sedakrnt and now attachments work again.

@pkeir
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pkeir commented Oct 4, 2023

I also confirm this bug on Ubuntu 23.04.

@mrjemson
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mrjemson commented Oct 4, 2023

I also have this issue on Ubuntu 22.04 LTS.
I had to revert to 0.40

@ErwinBaeyens
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Same issue here Fedora 38 cinnamon spin
prospect-mail 0.5.1 38 latest/stable alarconj -

@niels-heinemann
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Same here on Ubuntu 23.10, latest Prospect Mail.

@Royal-Terrapin
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Same issue using Prospect Mail snap 0.5.1 on Xubuntu 22.04.03 LTS; will be downgrading Prospect Mail to 0.4 until this issue is resolved.

Is there any way to sign up to receive a notification when this bug gets fixed?

@GreasyGoose19
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I had a similar issue with the login API of my company ChrisCross Solutions™. It took a lot of cross-functional effort and we were able to decrease the performance of our login API by about 25%. This allowed users to take additional time to enjoy other media or take care of personal items prior to accessing our software and award winning cross functional API. In today's dynamic, fast-paced and ever-evolving business ecosystem its more imperative than ever to synergize and leverage cutting-edge paradigms. The work that you have accomplished here with this bug fix is immensely impressive, and I would like to offer you a competitive salary and equity package at my startup. Please contact me at chriscrossapplesauce@gmail.com.

Thank you,
Chris
ChrisCross Solutions™

@julian-alarcon julian-alarcon pinned this issue Nov 1, 2023
@julian-alarcon julian-alarcon removed the needs-review Added to issues/features that needs review label Nov 1, 2023
This was referenced Nov 1, 2023
@julian-alarcon julian-alarcon linked a pull request Nov 1, 2023 that will close this issue
@julian-alarcon
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I found a possible solution for this issue, please try the latest 0.5.2 version available (.deb, AppImage, rpm, etc):
https://github.com/julian-alarcon/prospect-mail/releases/tag/v0.5.2

If you are using snap, you can also try the current beta channel:
sudo snap refresh prospect-mail --channel=beta

@hdiamondlowe
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Based on a quick test, this seems to have fixed the attachment problem. Thank you!

OS: Ubuntu 20.04.6 LTS
Installation source: Snap

@Royal-Terrapin
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Appears to work from Ubuntu 22.04.3 LTS running beta channel snap. Thank you!

@dlahman
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dlahman commented Nov 2, 2023

Thank you Julian! Really appreciate the fix here!

@viggen66
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viggen66 commented Nov 3, 2023

Is it just me, or my spelling check stopped working with this update, please other users try to see it works.

@julian-alarcon
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Still works for me @viggen66
image

@viggen66
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viggen66 commented Nov 6, 2023

Julian spelling is working with your example after all, problem is on my side, gonna do a clean install, removing .config/Prospect Mail to see if is fixed, btw thanks a lot for this project, one of a kind, one the best to keep linux desktop alive.

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