Server is not reachable on ios app

[sirjjq]

The bug

I can type in the ip and port number of my docker container (made using docker compose) into a browser and it will work fine. Trying to login to the ios app using that same ip and port (http://ip:port/api or any combo of this) gives me a server not reachable error.

The OS that Immich Server is running on

unraid using docker compose

Version of Immich Server

newest version

Version of Immich Mobile App

1.101.0

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

default recommended docker compose

Your .env content

default recommended docker compose

Reproduction steps

1.try to login to ios app
2.fail
3.
...

Additional information

No response

[stim-ca]

Just for some clarification, are you able to reach the web gui from your browser on your phone, or like a computer?

I just set up immich yesterday, and am using the ISO app. The server address that I used was http://IP:PORT without the /api. Can you report back if that works.

[alextran1502]

Do you allow the app to connect to the local network?

[sirjjq]

I don’t see that anywhere in the preferences in the ios login page. Do i have to enable it in the web browser? Thank you!On Apr 7, 2024, at 1:08 PM, Alex ***@***.***> wrote: Do you allow the app to connect to the local network? —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

[stim-ca]

Open IOS settings scroll down to immich, then press, and verify "Local Network" is toggled.

[sirjjq]

That seemed to have fixed it, thanks a ton!On Apr 7, 2024, at 1:31 PM, Shawn Timewell ***@***.***> wrote: Open IOS settings scroll down to immich, then press, and verify "Local Network" is toggled. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>