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This repository has been archived by the owner on Apr 12, 2022. It is now read-only.
There are a few different objects here that might be of interest:
Profile Model:
Grouparoo Records -> Freshdesk Contacts: https://developers.freshdesk.com/api/#contacts
Grouparoo Groups -> Tags on Contacts
Questions:
Freshdesk Contacts have a Soft Delete and a Permanent Delete.
Which should we do when in Sync mode? I imagine Soft Delete to start, but if someone wants to Permanently Delete for
Describe the solution you'd like.
No response
Describe an alternate solution.
No response
Additional context
No response
The text was updated successfully, but these errors were encountered:
The tickets and conversations objects look like interesting fields to be able to pull from. I'd like to be able to create tickets from triggers in our data.
Is there an existing issue for this?
Is your feature request related to a problem? Please describe.
From #1071
API docs here: https://developers.freshdesk.com/api/
There are a few different objects here that might be of interest:
Profile Model:
Grouparoo Records -> Freshdesk Contacts: https://developers.freshdesk.com/api/#contacts
Grouparoo Groups -> Tags on Contacts
Account Model:
Grouparoo Records -> Freshdesk Companies: https://developers.freshdesk.com/api/#companies
Grouparoo Groups -> Tags on Companies
Questions:
Freshdesk Contacts have a Soft Delete and a Permanent Delete.
Which should we do when in Sync mode? I imagine Soft Delete to start, but if someone wants to Permanently Delete for
Describe the solution you'd like.
No response
Describe an alternate solution.
No response
Additional context
No response
The text was updated successfully, but these errors were encountered: