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[Bug] Starting Timer Does Not work (Error invoking remote method) #7799

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elo-marciello opened this issue May 13, 2024 · 4 comments
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@elo-marciello
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The start timer Button is a big hit or miss when it comes to working. Half of the time it works and the other times i get this popup which is cut off:
Error invoking remote method 'START_TIMER'
: Error: No handler registered for 'START_TIMER'

Here is a Picture of how it looks:
Gauzy_Desktop_error

Neither Does the Settings icon at the bottom work. And the loading circle spins indefinitely until i restart the program (which not always helps in fixing the issue)

Machine info:
Windows 11 Education 22H2 22621.3447
Gauzy Desktop Version: v0.475.9 (the latest one from github)
Server Type: Integrated

@evereq evereq self-assigned this May 13, 2024
@evereq evereq added the bug label May 13, 2024
@evereq evereq added this to the v0.3 milestone May 13, 2024
@evereq evereq changed the title Starting Timer Does Not work (Error invoking remote method) [Bug] Starting Timer Does Not work (Error invoking remote method) May 15, 2024
@evereq
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evereq commented May 15, 2024

@elo-marciello

  1. did you run full Desktop App or only Desktop Timer App from https://github.com/ever-co/ever-gauzy-desktop-timer?
  2. How much RAM your PC has?
  3. To what server you connect, one you installed yourself somewhere or to our public API?

Why I ask 3, is that if your net connection is not stable or API server "overloaded" it might not work well yet...

@elo-marciello
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elo-marciello commented May 15, 2024

  1. I have the Full desktop App
  2. I have 64Gb of ram
  3. I'm not sure but I'm not that tech savvy and i didn't host anything if you mean doing something on my own. I followed the installation guide and that is it. So probably your public server/api. Also i have a pretty stable optic fiber connection with 100 up and down speeds.

@evereq
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evereq commented May 15, 2024

OK, let me explain - if you run FULL desktop app, it can work in few modes - when you connect it to our public SaaS platform (https://app.gauzy.co) or when you run locally EVERYTHING, i.e. DB, API, etc.
I don't know which mode you selected during installation of the app....
You can try to setup Desktop Timer App and login into it https://github.com/ever-co/ever-gauzy-desktop-timer (connecting to our live API) and see how it works for you. We have a lot of people using our desktop timer app and not having issues you describe (at least first time I see that message about "No handler registered"... Maybe there is some bug in our full desktop timer app in regards to time tracker, that's why I suggest to try special app (smaller) only for time tracking :)

@elo-marciello
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Okay so I checked, and i was running a integrated server so it was local, now I'll switch to the live option see if the issue is still there and will update you in couple of days.

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