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In Network drive, while Indexing large file, it shows an NTLM error and files are getting closed while reading is in-progress. #2418

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khushbu-elastic opened this issue Apr 23, 2024 · 0 comments
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Bug Description

In Network drive, while Indexing large file, it shows an NTLM error and closing the files while reading.

To Reproduce

Steps to reproduce the behavior:

  1. Go to elasticsearch and create the Customized Connector for Network drive.
  2. Set the service_type & connector_id in config.yml
  3. Run the connector with make run command and check
  4. See error for files where content extraction is happening.

Expected behavior

Indexing should work flawlessly.

Screenshots

weird error while indexing on same index where the count issue was happening
error for indexing
weird error while executing network drive1

Traceback: [Connector id: network_drive, index name: search-network_drive, Sync job id: QooFUY4Bzv4og7qO-gXv] File download and extraction or conversion for file file20.html failed: Failed to authenticate with server: SpnegoError (1): SpnegoError (16): Operation not supported or available, Context: Retrieving NTLM store without NTLM_USER_FILE set to a filepath, Context: Unable to negotiate common mechanism.

  • OS: [AlmaLinux8]
  • Browser [Chrome ]
  • Version [123.0.6312.123]
@khushbu-elastic khushbu-elastic added the bug Something isn't working label Apr 23, 2024
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