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Cannot save media server settings after changing them #4424

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moonpie2000 opened this issue Nov 30, 2021 · 5 comments · May be fixed by #4776
Open

Cannot save media server settings after changing them #4424

moonpie2000 opened this issue Nov 30, 2021 · 5 comments · May be fixed by #4776

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@moonpie2000
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Describe the bug
can not remove unavailable media server

To Reproduce
Steps to reproduce the behavior:

  1. Go to media servers / emby
  2. Click on disable
  3. Click on remove
  4. Submit button remains grayed out - inactive

Expected behavior
submit button becomes active

Screenshots
If applicable, add screenshots to help explain your problem.

Logs (Logs directory where Ombi is located)
If applicable, a snippet of the logs that seems relevant to the bug if present.

Desktop (please complete the following information):

  • OS: Ubuntu 21.04

Ombi Version (please complete the following information):

  • Version 4.7.5
  • Media Server Plex and formally Emby
  • Database Type: SQLite
    ombi emby server
    ombi submit button after remove server buttom clicked

Additional context
Add any other context about the problem here.

@github-actions
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Hi!

Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.

Have you looked at the wiki yet? https://docs.ombi.app/

Before posting make sure you also read our FAQ.

Make the title describe your issue. Having 'not working' or 'I get this bug' for 100 issues, isn't really helpful.

If we need more information or there is some progress we tag the issue or update the tag and keep you updated.

Thanks!

Ombi Bot.

@twanariens
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This is a bug. For now you can just uncheck the Enable button and keep your emby configuration in there.

@strazto
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strazto commented Mar 25, 2022

The best workaround to at least disabled media servers was given here:
#4262 (comment)

Using the switch to disable it, still does not enable the Submit button.

The only way around it is to use the 'Discover Server Information' to re-discover it - this enables the 'Submit' button, then one can disable/remove it. Even the 'Load Libraries' button doesn't work, just gives this error (jellyfin):

image

So, toggle "enabled" to the off state, then use the "Discover Server Information" to fix the "Submit" button, so you can save the change.

@strazto
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strazto commented Mar 25, 2022

Even after implementing the workaround described in #4262 (comment), some movies still appear with the "Play in Emby" button

@twanariens
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Even after implementing the workaround described in #4262 (comment), some movies still appear with the "Play in Emby" button

That is because the Ombi cache still has the media url saved in it's cache. If you go to your media server configuration page in Ombi, hit the "Clear Data and Resync" button. That should fix your issue.

If not, you can always stop Ombi and delete OmbiExternal.db then start Ombi again.

@sephrat sephrat changed the title remove unavailable media server Cannot save media server settings after changing them May 18, 2023
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3 participants