Error previewing ppt file with error code 3221226505

[185067977]

This issue is unique.

• I have used the search tool and did not find an issue describing my bug.

Operating System of DocumentServer

Windows Server

Version information

8.0.1

Expected Behavior

When I preview the ppt file, I should be able to preview it normally.

Actual Behavior

When I preview the ppt file, I receive a prompt saying "Error occurred while opening the file". Upon checking the log, I find that it is a document conversion issue. The error log is "ExitCode (code=3221226505; signal=null; error: -80)".

Reproduction Steps

After installing the community version, integrate it into the project for PPT file preview. Below is my configuration file information

{
"document": {
"fileType": "ppt",
"key": "cf84bc6dde1911f49dba",
"title": "demo_d16a50ad89b44fdeab19972ff0593af6.ppt",
"permissions": {
"edit": false,
"print": false,
"download": false
},
"url": "http://192.168.1.123:8080/profile/template/2024/05/08/demo_d16a50ad89b44fdeab19972ff0593af6.ppt",
"isForm": false
},
"documentType": "slide",
"editorConfig": {
"lang": "zh-CN",
"customization": {
"autosave": false,
"chat": false,
"comments": false,
"help": false,
"plugins": false,
"customer": {
"name": "tonsun"
},
"about": true,
"feedback": false
},
"canCoAuthoring": true
},
"width": "100%",
"height": "100%",
"type": "desktop",
"frameEditorId": "vabOnlyOffice",
"parentOrigin": "http://localhost"
}

Additional information

My system version is Windows 10 Home Edition

[askonev]

@185067977 Greetings. Please check on your side how the ppt file opens through our test file manager (route /example/) (if you were collecting onlyoffice docs on windows, you met a mention of it)

[askonev]

Also, if the file does not contain confidential information, you can send it to me for a test