[Windows] white screen, can't do anything

[vvdr1402]

Is there an existing issue for this?

• I have searched the existing issues

Current Behavior

Anytime I open spotube, I'm met with a white screen unable to do anything, have to close the app with a task manager. The very first time I downloaded spotube (january 2024) it did work well, the issue started ~month after. Tried uninstalling, re-installing, different versions, stable builds, nightly builds - all the same.

Expected Behavior

The app opening to the regular menu

Steps to reproduce

1. Installed the app
2. Opened the app
3. White screen

Operating System

Windows 10

Spotube version

v.3.4.0, v.3.6.0

Installation source

Website (spotube.netlify.app) or (spotube.krtirtho.dev)

Additional information

No response

Self grab

• I'm ready to work on this issue!

[GoodVessel92551]

I have the same issue on windows 11

[KRTirtho]

Usually, when another instance of Spotube is already running in the background and your try to run it, this kind of issue happens. This is due to the underlying local DB (HiveDB) that Spotube uses for caching is locked to a single instance to prevent race conditions caused by multiple instances.

Please check your Task Manager to see if it's already running there. If it is, kill it first and then re-open Spotube.

[GoodVessel92551]

I am killing it in Task Manager and when I re-open it opens it as a background process and if I click on it again to open it then opens the white screen and it moves the process to apps. And if I kill it after the first attempt it will just open it as a background process the next time I try to open it.

^ First attempt at opening it

^ Second Attempt at opening it

[GoodVessel92551]

Here is a video of what happens.

2024-05-09.20-13-02.mp4

[AtlasZero-ctrl]

ive got the same issue i tried it on a different laptop and it worked perfectly except when i close it the first time it never opens back up again and spotify account linking doesn't work

[xZezaru]

same for me on windows 11

[bharatyadv]

I am also having same issue, so I also searched elsewhere and found that other applications were also facing the same issue and there were few suspected reasons, first was that it's a flutter issue, second was that this problem occurred most frequently in ryzen processors and nvidia gpu powered devices and it had something to do with freesync or vsync and lastly most people were able to solve this problem by updating their drivers correctly. One other reason was because of some corrupt .dll files that explains why it only occurs on some devices not all.

[KRTirtho]

Here is a video of what happens.
2024-05-09.20-13-02.mp4

Can you check the Task bar to see if it's running (can open it by clicking) after starting it for the first time?